INMOX User Agreement

1. License and Use of the App

Scope of Services

Through the App, we provide various products and services to Users, including an intercom feature and any subsequent features that may be introduced and included within the scope of the App’s services. The specific products and services shall be as displayed on the App’s service pages. The App provides services and features to Users via mobile devices and smart glasses.

Scope of License

You may download the App for your use of our products and services. We grant you a personal, revocable, non-transferable, and non-exclusive license to use the App solely for the purpose of accessing or using our products and services. No rights to sublicense are granted.

All rights not expressly granted by this Agreement are reserved by us. You must obtain our prior written consent to exercise any reserved rights. Our failure to exercise any reserved right does not constitute a waiver of that right.

Obtaining the App

You should download and install the App only from channels designated by us. Do not download the App from non-designated websites to avoid installing malicious software, which may cause loss or other adverse consequences. We cannot guarantee the normal functioning of software acquired from non-designated sources, and we bear no responsibility for any loss or adverse consequences arising therefrom.

Installation

You must select an App version compatible with your terminal device; otherwise, you may face limited or unavailable services. Any software issues, device issues, or damage caused by an incompatible software version and device model shall be borne by you.

Updates

To provide a better experience and services, we may update, adjust, or optimize the App and related services from time to time. We will inform you of the update content in a manner reasonably accessible to you after each update. You may choose whether to accept an updated version; however, some products or services in older versions may become unavailable. To ensure your experience, we recommend updating to the latest version promptly.

Use of the Software

To use the App or related products and services, you must purchase our smart glasses or a compatible mobile smart device. These devices may need to be registered or bound and connected to the App to fully enable their specific functions.

2. Account Rules

You understand and agree that our products and services accessed via the App may require registration. The App provides a registration channel; you may choose a lawful combination of characters as your account and set a password meeting security requirements. Your account, password, and any verification codes are your credentials for logging in and using the App under your registered identity.

Account Cancellation

You may only apply to cancel your own account and must follow the App’s cancellation process.
You remain responsible for actions taken prior to cancellation while using the App.
After successful cancellation, account records and functions cannot be restored or provided. Follow in-App instructions to proceed.

Account Naming and Registration Conduct

You understand and undertake that your account must not violate applicable laws or our rules. Your account name, avatar, and other registration or personal information must not contain illegal or harmful content. Without another’s permission, you may not register an account in their name (including but not limited to impersonating another’s name, trade name, mark, avatar, or other confusingly similar identifiers), nor may you maliciously register accounts (including frequent or bulk registrations). We have the right to review information you submit.

During account registration and use, you must comply with applicable laws and must not engage in conduct that harms national interests, infringes the lawful rights and interests of others, or is detrimental to social morality.

Account Use and Security

Your registered account is limited to your personal use. Without our written consent, you may not gift, lend, lease, transfer, sell, or otherwise permit others to use the account. If we discover or reasonably believe that the current user is not the initial registrant, we may immediately suspend or terminate services to that account and may permanently disable the account to safeguard security.

You are responsible for the security and confidentiality of your account, password, and verification codes, and you bear full legal responsibility for activities conducted under your account, including any data modifications or statements made within the App. You must keep your credentials strictly confidential and never disclose them to others. If you discover unauthorized use of your account or any other security breach, you must notify us immediately.

Real-Name Information

You must ensure the authenticity of the identity information provided during registration. Under applicable laws and regulations, some App features require real identity information. Please complete real-name verification as required and update such information in a timely manner. If materials or information you provide are inaccurate, untrue, non-compliant, or we have reason to suspect they are erroneous, false, or unlawful, we may refuse to provide relevant features; you may be unable to use the App or may face restricted functionality.

3. User Rights and Obligations

User Rights

You have the right to lawfully use our products and services in compliance with laws, this Agreement, and applicable service rules.
You may download, install, and use the App on your mobile devices.
The registered account is owned by us. For security reasons, you must not use another person’s mobile number to register. Upon completing registration, you obtain the right to use the account, which belongs only to the initial registrant and may not be gifted, lent, leased, transferred, or sold.
You may modify or delete personal data, registration information, and content you publish in the App. Deleting information may also delete any of your information, voice, text, images, videos, or other content stored in the system; you bear such risks.
You are responsible for safeguarding your account information and password and for activities under your account. You agree not to use any other member’s account or password and to notify us immediately if you suspect unauthorized use.

Restrictions

You may not license, sell, rent, transfer, distribute, or make other commercial use of the App in any form.
You may not access or use our products and services to create identical or competitive services.
Unless mandated by law, you may not copy, distribute, republish, download, display, post, modify, translate, merge, utilize, decompose, or reverse compile any part of our products or services.
You may not create multiple accounts to disrupt or abuse the service, nor maliciously upload repetitive or invalid large-volume data or information.
By uploading, publishing, or otherwise using our products and services, you assume all legal responsibility arising from the following acts:
1. Undermining the basic principles established by the Constitution;
2. Endangering national security, leaking state secrets, subverting state power, or undermining national unity;
3. Damaging national honor and interests;
4. Inciting ethnic hatred or discrimination, undermining ethnic unity;
5. Undermining state religious policy; promoting cults or feudal superstitions;
6. Spreading rumors, disrupting social order, or undermining social stability;
7. Disseminating obscenity, pornography, gambling, violence, murder, terror, or abetting crime;
8. Insulting or defaming others, infringing the lawful rights and interests of others;
9. Other content prohibited by laws, regulations, or administrative rules.

4. Personal Information and Privacy

We highly value the protection of Users’ personal information (i.e., information that identifies a User alone or when combined with other information). By using the App, you agree that we may collect, store, use, disclose, and protect your personal information in accordance with this Agreement and our Privacy Policy. The Privacy Policy is an integral part of this Agreement with the same legal effect. See also: Privacy Policy (if provided separately).

5. Third-Party Products and Services

The App may include applications or services provided by third parties. Such third-party applications or services may display, include, or provide content, data, information, applications, or materials from third parties (“Third-Party Software”), or links to third-party websites. You acknowledge and agree that we only provide in-App entry points and related modules for your convenience; therefore, we have no obligation to support such Third-Party Software, and we make no express or implied warranties as to its validity, legality, accuracy, or security. We are not responsible for any content, advertisements, products, services, or other materials provided on or through such Third-Party Software.

You further acknowledge and agree that your use of any Third-Party Software, including any information or personal data you provide (whether intentional or unintentional), is governed by applicable user agreements, privacy policies, or similar terms of such third parties. You bear all risks arising from your use of Third-Party Software. To safeguard your interests, we strongly recommend that you carefully read relevant agreements, policies, and usage rules before entering into any third-party terms.

You understand and agree that any disputes arising from your use of Third-Party Software via the App shall be resolved by you and the third-party service provider. We assume no responsibility for such disputes.

6. Risk Notices and Disclaimers

The App is provided “as is,” based on current technology and conditions. We use our best efforts to ensure stability and continuously improve and enhance our services. However, the App may be interrupted, delayed, or disrupted for reasons beyond our control. You agree that we bear no responsibility for issues arising from or related to such interruptions, delays, disruptions, or similar failures.

You must pay special attention to the security of your account and account information. Safeguard your username, password, and account details; do not share them with anyone to prevent unauthorized use. You are responsible for your password security. If you provide account or related details to any third party, you bear all resulting losses and liabilities.

To the maximum extent permitted by applicable laws, we are not liable for any damages suffered by you or others resulting from inability to access or use the App due to:

Maintenance or upgrades of software/hardware leading to suspension or termination of the App;
Delays or failures in networks or systems not owned or controlled by us;
Suspension, cancellation, or termination of contracts or arrangements between us and third-party service providers;
Errors or interruptions caused by hacking or similar security impacts;
Misuse, misunderstanding, incorrect use, or unauthorized modification of the App and related services by Users;
Other damages or losses related to the App beyond our reasonable control or not caused by us.

To the maximum extent permitted by applicable laws, we make no express or implied warranties, guarantees, undertakings, or representations regarding:

The validity, legality, completeness, accuracy, reliability, or timeliness of any content obtained via the App;
Whether the App’s servers have defects, errors, viruses, vulnerabilities, or other harmful elements;
Whether operational or functional defects of the App will be corrected;
Whether the App is secure and error-free;
Whether information obtained through the App is reliable, high-quality, accurate, available, meets your needs, or will produce specific results.

We are not responsible for any loss or damage caused by reliance on, use of, or interpretation of the App or information obtained during access to and/or use of the App by you or others.

In no event shall we be liable for any indirect, consequential, punitive, incidental, special, or exemplary damages, including loss of profits arising from your use of our services. Notwithstanding any contrary provisions in this Agreement, our total liability to you, for any reason and under any theory, shall not exceed the fees (if any) you paid to us for using our products or services.

7. Intellectual Property

Unless otherwise stated, all information in the App—including but not limited to trademarks, trade names, logos, text, audio-visual works, images, icons, applications, designs, software, scripts, programs, source code, and other materials and services—and the look and feel thereof, belong to us and/or our licensors. Your access to and/or use of the App does not transfer ownership, intellectual property rights, or any other rights in the App.

You understand and agree that all content you upload or publish while using our products and services belongs to you, and your rights in your content are not altered by uploading or publishing. To enhance your user experience and facilitate sharing and promotion, you grant us a free, worldwide, transferable, sublicensable license to use your content within the scope permitted by law, such as for service optimization, brand promotion, and publicity.

Information you publish on our products and services must not infringe the lawful rights of any third party. Without the prior written consent of the owner, you may not upload, publish, modify, transmit, or copy any copyrighted material, trademarks, or proprietary information belonging to others. Upon receiving proper notice from a copyright owner or its authorized representative, we will, after review, remove content that infringes others’ copyrights.

If you believe the App, third-party services, or any part thereof infringes any copyright, trademark, patent, trade secret, or other intellectual property right, please notify us via the contact information provided in this Agreement.

8. Modification and Termination

Modification

You agree that we may revise this Agreement as necessary in light of changes to relevant laws and regulations, the development of the internet, and adjustments to our business operations or strategies. If any material changes are made, we will notify you via pop-up or announcement. Your continued use of our products and services after such notice constitutes your acknowledgment of and agreement to be bound by the revised terms.

Termination

We may, in accordance with applicable law, our operational needs, and this Agreement, suspend, restrict, cancel, or terminate your access to all or part of the services without liability to any person or third party. We will use reasonable efforts to notify you via pop-up or announcement before taking such action. However, we may immediately take such action without prior notice if:
1. You violate laws, regulations, or this Agreement, or we have reason to believe you may do so;
2. We respond to requests from law enforcement or government agencies pursuant to valid legal procedures;
3. We perform urgent system or hardware maintenance or updates;
4. Unforeseeable technical, security, or business reasons arise.
We may, as permitted by law, reserve rights relating to your use of our products and services or your account and may terminate this Agreement at any time for any reason, including based on a good-faith belief that you violated our acceptable use policy or other provisions of this Agreement.
Upon termination of this Agreement, your account and rights to use our products and services terminate. You understand that termination of your account means your user content will be removed from our active databases. We bear no liability for terminating this Agreement, including terminating your user account or deleting your user content.

9. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the People’s Republic of China (for the avoidance of doubt, excluding the laws of the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and Taiwan region).

Any disputes shall be resolved through friendly negotiation. If negotiation fails, any party may bring a lawsuit before the court at the defendant’s domicile.

We operate and provide INMOX products and services through facilities located within the territory of the People’s Republic of China. We do not warrant that the services we control or provide are appropriate or feasible in other countries or regions. Users in other jurisdictions must ensure their own compliance with local laws and regulations; we assume no responsibility therefor.

Jizhi Ruanchuang (Hebei) Technology Co., Ltd.